Introduction
Welcome to arbreso.com (hereinafter referred to as “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We collect personal information that is necessary for us to provide our services to you. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Username, password, and other credentials used to access our services.
- Payment Information: Credit card details, billing address, and other payment information.
- Usage Information: Information about how you use our website, products, and services.
- Other Information: Any other information you provide to us through our website or other communications.
2. How We Collect Personal Information
We collect personal information in various ways, including but not limited to:
- Direct interactions: When you register, fill out forms, or communicate with us.
- Automated technologies: When you interact with our website, we may collect technical data such as IP address, browser type, and browsing patterns.
- Third parties: We may receive information about you from third parties such as payment processors and analytics providers.
3. Use of Personal Information
We use your personal information for the following purposes:
- To provide and manage our services.
- To process your transactions and manage your orders.
- To communicate with you, including sending updates and promotional materials.
- To improve our website, products, and services.
- To comply with legal obligations and protect our legal rights.
4. Disclosure of Personal Information
We may disclose your personal information to:
- Service Providers: Third parties that assist us in providing our services (e.g., payment processors, IT service providers).
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
5. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We use a combination of technical, administrative, and physical security measures to safeguard your information.
6. Access to and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. To do so, please contact us at [insert contact details]. We may require verification of your identity before providing access or making corrections.
7. Complaints
If you believe we have breached the APPs or mishandled your personal information, you can make a complaint to us by contacting. We will investigate your complaint and respond to you within a reasonable timeframe.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]